At Furnitnest House, we respect and value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, interact with our services, or make a purchase. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of personal information from you:
Personal Identification Information: Name, email address, phone number, billing/shipping address.
Payment Information: Card details and payment method (securely processed through trusted third-party payment providers).
Technical Information: IP address, browser type, device information, and browsing activity on our website.
Account Information: If you create an account, we collect your login credentials and order history.
Communication Information: Messages, reviews, or feedback you provide when contacting us.
2. How We Use Your Information
We use the information collected to:
Process and deliver your orders.
Communicate with you regarding your purchases, promotions, or customer support.
Improve our website experience, products, and services.
Send newsletters, offers, and marketing updates (if you subscribe).
Comply with legal obligations and prevent fraudulent activity.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Payment processors, shipping carriers, website hosting providers.
Legal Authorities: When required by law or in response to valid legal requests.
Business Transfers: In case of a merger, acquisition, or sale of company assets.
4. Cookies & Tracking Technologies
Our website uses cookies and tracking tools to enhance user experience. Cookies help us remember your preferences, understand website traffic, and provide personalized recommendations. You can disable cookies in your browser settings, but some website features may not function properly.
5. Data Security
We use strong security measures to protect your personal information, including SSL encryption, secure servers, and restricted access. While we do our best to safeguard your data, no online method is 100% secure.
6. Your Rights
As a user, you have the right to:
Access the personal data we hold about you.
Request corrections or updates to your information.
Request deletion of your personal data (subject to legal obligations).
Opt out of marketing emails by clicking “unsubscribe” at the bottom of any email.
7. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from minors.
8. International Users
If you access our website from outside the UK, please note that your information may be transferred and stored in countries where data protection laws may differ from your local laws.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please review it periodically to stay informed.
